iwaiter Features

Reduce Costs

Relieve the burdens of high costs with iWaiter! We mainly focus on the smart orientation in managing every part of your restaurant or café, starting with reducing the number of waiters and employees and high costs through pioneering techniques that have proven their worth and great impact.

Digital Menu

iWaiter will provide your customers with the most fun, seamless and flexible digital menu experience. By scanning the QR code, your customers can easily and clearly browse the menu items, add to the basket and complete the ordering process, all in one by using only their smartphones.

Analytics & Reports

Charts and detailed reports for every part of your restaurant or café! We show you everything you need to know to help you develop and improve your restaurant or café more, assess the weak points and strong points, identify the challenges in your restaurant or café to deal with them, and increase your revenue dramatically by providing you with detailed reports, charts and accurate analytics displayed in your account. We send you a summary of the most important and required points and figures on your mobile weekly, so you can easily keep track of your restaurant or café operations and performance.

Menu engineering

More profits... more promotion and attraction! Menu engineering is a tool to analyze the effectiveness of a restaurant or café’s menu through two main factors: profitability and popularity. By using this tool, we will divide all the items in your menu into profitable and popular items, which you should keep, less popular items, on which we apply our techniques in menu engineering, with many interesting and attractive solutions that improve your menu performance, increase your sales and revenues..

Reservations

iWaiter offers you reservations with a simple click! Through an innovative, clear and easy-to-use system with multiple menu options at your customers convenience and tailored to your restaurant or café approach, an elegant interface that is easy to access and clear in details. From now on, avoid the crowd, reservation conflicts and costs of restaurants and cafés reservations apps

Waiting Queue

When crowded, organize your customers’ positions in the waiting queue with iWaiter’s waiting area feature! Where you can add your area and manage your customers’ positions in the waiting queue. Each customer registers in the waiting area and gets a queue waiting number, and the numbers are updated automatically. You can tailor your area to your preferences, like setting the maximum number of waiting customers, the maximum waiting time, and calculating the expected waiting time, and more!

Ordering Multiple Options

Dine-in… Pickup… Delivery…all in one! Not only you can provide our amazing QR code scanning service for your customers to be able to easily and conveniently browse the menu, complete the ordering process, wait for the order and track its progress while they are sitting at their table, but also you can provide many other services, like receiving pickup orders from the branches, and delivery based on cutting-edge technologies, which are managed by an advanced dashboard, allowing you to specify wages and distances times, branches, locations, activation, deactivation, and much more!

Design & Themes

Reflect your brand identity! You can design your menu and choose what is best for you according to your taste by editing colors, uploading images, adding a logo and others. We also offer you options for your site designs from titles, buttons and backgrounds, by choosing pre-made themes, or your own designs.

Games & Entertainment

Entertain your customers while they’re waiting! You can provide your customers with a fun experience through our interactive games to pass their time while waiting for their orders, through single, team and online play.

Support 24/7

We are available 24/7 to support you with any challenge! At iWaiter we have a team of dedicated technical support experts at your service 24/7, to solve any technical issue or malfunction, or to answer your inquiries through live chats on our website, or through WhatsApp.

Promotions & Discount Coupons

Add your discount codes and special offers for every occasion, create your own coupons for discounts and attach their codes, control their names, validity, activation and deactivation, recurring times, and discounts amount, either in fixed amounts or in percentages. It is the same with your special offers.

Customer Feedback

Always track your customers’ impressions and experiences! Create your own user survey, add to it important questions and evaluations, and request your customers’ feedback and suggestions. The survey will help you develop the positives and improve the negatives, and to achieve customer satisfaction. All of this will be saved in your account for follow-up, review and study.

Integration with Social Media

Integrate your restaurant’s socials with iWaiter! To easily get more followers, and to keep your customers informed of all your new offers, news and advertisements of your restaurant, we connect all your social media sites to your iWaiter account with icons which makes it easier for your customers to access with one click!

Our Clients